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Autotech Workshop
We are excited to announce a valuable new addition to AutoTech 2024: a certified workshop hosted by GB Academy. This exclusive workshop, led by industry expert Eng. Wassim Albugha, After-Sales Training Manager at GB Academy, will provide participants with key insights and practical knowledge essential for enhancing customer service in the automotive aftermarket industry.
- Title: Service Advisor Role, Responsibilities, and Challenges.
- Date: November 19, 2024
- Time: 4:00 PM – 6:00 PM
- Location: Autotech Conference Stage
What to Expect
Autotech Workshop Certified by GB Academy
This two-hour workshop is tailored for service advisors and industry professionals looking to advance their skills and understanding of the evolving role of customer service in the automotive industry. The workshop will cover:
The Role of Service Advisors
Understanding the core responsibilities and importance of the service advisor’s role in customer satisfaction.
Essential Competencies
Key skills and competencies required to excel in the role.
Challenges in Modern Customer Service
Tackling today’s standards and technological challenges, with practical strategies to overcome them.
Don’t miss this chance to enhance your skills with guidance from GB Academy’s experts. Join us at Autotech 2024 for a workshop that combines knowledge, expertise, and certification!
In Partnership with:
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